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Privacy protection

LIGNUM d.o.o. Ivanovo Polje 17, 43500 Daruvar, OIB: 47800348437 is the owner of wisegrus.com and is committed to protecting the personal data of customers by collecting only necessary and basic information about customers/users that is required to fulfill our obligations. The company informs customers about the manner in which collected data is used, regularly provides customers with the option to choose how their data is used, including the option to decide whether or not their name should be removed from lists used for marketing campaigns. All user data is strictly kept and is only accessible to employees who require it for their job. All employees of LIGNUM d.o.o and business partners are responsible for respecting privacy protection principles.

INFORMATION ON CONFIDENTIALITY AND DATA PROTECTION

This statement on confidentiality and data protection applies to the data that we have collected from you during your visit to the wisegrus.com website and that has been collected and stored in the databases of LIGNUM d.o.o. by using the website.

The data controller for this website is: LIGNUM d.o.o., Ivanovo Polje 17, 43500 Daruvar, OIB: 47800348437 Tel: +385 43 328 008 Contact email: info@wisegrus.com

We promise to protect the personal data of our customers by collecting only necessary and basic information about customers/users that is required to fulfill our obligations. We will regularly provide customers with the option to choose how their data is used and we will, to the best of our ability, respect all privacy requirements.

All user data is strictly kept and is only accessible to employees who require it for their job. All employees of LIGNUM d.o.o. and business partners are responsible for respecting privacy protection principles.

Data confidentiality

This is a privacy statement from LIGNUM d.o.o., the provider of services on the website wisegrus.com. They adhere to legal regulations aimed at protecting the privacy of users. The statement informs users about the information collected by LIGNUM d.o.o. and how it is used. Users who have any questions about data privacy can contact info@wisegrus.com.

Users are advised to carefully read this privacy statement before accessing or using the wisegrus.com website. By accessing or using the website, users confirm that they have read, understood, and agree to all the terms and conditions of the privacy statement. If users do not agree with the statement, they should not access or use the website.

LIGNUM d.o.o. reserves the right to modify this privacy statement at any time by publishing the amended text on the “Privacy” section of the wisegrus.com website. Any changes to the privacy statement will take effect immediately after being published on the website. Users are responsible for periodically reviewing this page and studying any changes to the privacy statement. Continued use of the website by users after such changes take effect implies that users acknowledge and accept all the terms of the amended privacy statement.

What data do we collect and when do we collect it?

LIGNUM d.o.o., Ivanovo Polje 17, 43500 Daruvar collects information that identifies a specific End User.

Contact form: When the End User engages in certain activities on the wisegrus.com website, when filling out a contact request, we ask for your name and email address for the sole purpose of responding to your inquiry and possibly providing an offer for which the legal basis is defined by Article 6 (1) (b) of the General Data Protection Regulation (GDPR), i.e. processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; or in certain cases this may be defined by Article 6 (1) (c) of the GDPR depending on the type of inquiry you have sent us or contacted us with.

WHAT ARE COOKIES?

This website uses so-called “cookies”. Cookies are small text files stored in the memory of your device through your browser. They store certain information (e.g. language used or website settings) that your browser can transmit to us again (depending on the duration of the cookie) during your next visit to our website.

We use two categories of cookies: (1) functional cookies, without which the functionality of our website would be reduced, and (2) additional cookies used for website analysis and marketing purposes.

We only use additional cookies with your prior consent. Upon your first visit to our website, a notice will appear asking for your consent to place additional cookies. If you give your consent, we will place a cookie on your computer and the ad will no longer appear while the cookie is active. After the cookie expires or if you actively delete the cookie, the ad will reappear during your next visit to our website and a new consent request will be displayed.

Of course, you can use our website without setting cookies. At any time, you can adjust or completely deactivate the use of cookies in your browser. However, this may lead to limited functionality or negatively affect the accessibility of our website. On our website, we use Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). Google analyzes your use of our website on our behalf. Information that Google collects related to your use of our website (e.g., the starting URL, the pages you visited on our site, the browser you used, your language settings, your operating system, your display resolution) is transmitted to Google’s server in the USA, where it is stored and analyzed. We receive the result in anonymous form. Your usage data is not associated with your full IP address. Furthermore, Google is certified under the EU-US Privacy Shield, which ensures that an appropriate level of data protection is applied to Google’s data processing in the USA.

Additional cookies are related to Google Remarketing services. Google Remarketing is a feature of the Google AdWords program that enables a company to display ads to internet users who have previously visited the company’s website. Integration of Google Remarketing allows a company to create user-specific advertising and thus display relevant ads to interested internet users.

The operating company of the Google Remarketing service is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

The purpose of Google remarketing is to insert advertising relevant to the user’s interests. Google Remarketing enables us to display ads on the Google network or on other websites based on individual needs and matching internet users’ interests.

Google Remarketing places a cookie on the data subject’s information system. By placing the cookie, Google enables the recognition of previous visitors to our website who can see our ads while browsing other websites that are part of the Google Display Network or while searching for terms related to your products or services on Google.

With each visit to a website on which the service is integrated with Google Remarketing, the web browser of the data subject is automatically identified with Google. During this technical process, Google receives personal data, such as the IP address or search behavior of the user, which Google uses, among other things, to insert relevant ads.

A cookie is used to store personal data, such as the websites visited by the data subject. Every time you visit our website, personal data, including the IP address of the data subject’s internet connection, is transmitted to Google in the United States. Google stores this personal data in the United States. Google may transfer this personal data collected through technical procedures to third parties.

You can withdraw your consent for web analysis at any time by downloading and installing the available Google browser add-on or by editing your consent settings, which inserts an opt-out cookie. Both options prevent web analysis as long as you use a browser with the add-on installed and do not delete the opt-out cookie.

More information about Google Analytics is available in the Google Analytics Terms of Use, the Google Analytics Data Privacy and Security Guidelines, and the Google Privacy Policy.

In addition to Google Analytics and Remarketing, we also use Facebook pixel to display content that is relevant to each user individually and thus improve the user experience on our website. Facebook pixel allows us to learn more about how our users use our website and to display ads to those who are most interested.

Each time a website with the Facebook pixel integrated is visited, the data subject’s web browser is automatically identified with Facebook. During this technical process, Facebook receives personal data such as the user’s IP address or browsing behavior, which Facebook uses, among other things, to insert relevant ads.

More information about Facebook Pixel is available in the Facebook Pixel Terms of Use, the Facebook Pixel Data Privacy and Security Guidelines, and the Cookie Consent Guide for Apps and Websites.

To whom do we share your data?

LIGNUM d.o.o., Ivanovo Polje 17, 43500 Daruvar will not share personal data of the end user with third parties except in cases where positive regulations require it.

Sending promotional materials via email or mail – newsletter!

LIGNUM d.o.o., Ivanovo Polje 17, 43500 Daruvar will use personal data for sending and distributing administrative and promotional email messages only if you have given us your consent, and for which the legal basis is provided by Article 6(1)(a) of the GDPR. You can give your consent only by affirmative action, and you can withdraw it at any time by sending an email to info@wisegrus.com or by choosing the unsubscribe option in every newsletter message. The withdrawal of consent does not affect the processing that occurred before the withdrawal.

How long do we keep your data?

We keep your data for a duration that depends on the purpose for which you provided it to us. The data you provided to us during a product purchase is kept for the duration of the transaction and a maximum of 5 years after the completion of our service. Data for which you have given consent is used until you revoke your consent. Financial transaction data found on invoices are kept in accordance with accounting laws – usually for 11 years.

Our Promise and Responsibility

LIGNUM d.o.o., Ivanovo Polje 17, 43500 Daruvar takes data protection seriously and has taken various precautions to protect personal data. Unfortunately, no transmission of data over the internet or any wireless network can be 100% secure. As a result, while LIGNUM d.o.o., Ivanovo Polje 17, 43500 Daruvar implements commercially reasonable measures to protect data, it cannot guarantee the security of any information transmitted to or from wisegrus.com website and is not responsible for the actions of any third party that receives such information.

Children under the age of 16 are not allowed to use the wisegrus.com website. LIGNUM d.o.o., Ivanovo Polje 17, 43500 Daruvar does not collect or retain information from anyone under the age of 16, and therefore, no part of these websites is designed to attract anyone under the age of 16. That is why we require confirmation that a person accessing the website is over 16 years old as a condition for processing and using the website.

Your rights and choices

The end user has the following rights:
The right to access and rectify inaccurate data – The end user has the possibility to access and change personal data provided to LIGNUM d.o.o., Ivanovo Polje 17, 43500 Daruvar. The end user can change any of their personal data by sending an email to info@wisegrus.com. In that email, the end user should provide their name, address, email address, and which information they want to supplement.
The right to be forgotten, i.e. the deletion of all data, if the conditions of Article 17 of the General Data Protection Regulation are met.
The right to object to the processing of personal data for direct marketing purposes by withdrawing consent.
The right to lodge a complaint with the supervisory authority, the Croatian Personal Data Protection Agency, Martićeva 4, Zagreb, if the end user believes that the processing of personal data violates the General Data Protection Regulation.
We may ask for confirmation of identity to process your request.

Contact

If you have any questions or concerns about how we handle and use your personal data, or if you would like to exercise the aforementioned rights, please contact us in writing at the following address:

LIGNUM d.o.o., Ivanovo Polje 17, 43500 Daruvar, VAT ID: 47800348437
Tel: +385 43 328 008
Or via email at: info@wisegrusadmin

Privacy Policy Addendum

We may periodically update our Privacy Policy. Updates will be posted on our website. All amendments take effect at the time of their publication on our website. Therefore, we advise you to regularly visit the page to be informed of possible updates.
November 2022.
LIGNUM d.o.o., Ivanovo Polje 17, 43500 Daruvar
Tel.: +385 43 328 008
Email: info@wisegrus.com
Url: www.wisegrus.com
OIB: 47800348437
MB: 04961269
IBAN: HR2724070001100265814